Vocalocity

Last year, Dave Michels and I set out to identify and profile several hosted VoIP/UC services targeted at small businesses - particularly, under 50 users. I recently revisited this exercise, interviewing and meeting with several of the leading hosted vendors aimed at SMBs. It was not an exhausted study, and only a small handful of the many, many vendors were included. I'll be adding more vendors over the next few months, so please don't be upset with me if your company was omitted.

Synergy Research Group unveils a new report showing the top Q2 2013 revenue gainers-Vocalocity and ShoreTel-in the cloud Unified Communications as a Service (UCaaS) market, which grew 22 percent year-over-year.

Vocalocity, a cloud-based phone service for small businesses, and Aptela, another hosted communications provider, have recently announced their merger. As a result, the combined company has nearly 100,000 network endpoints and 15,000 accounts, increasing Vocalocity's customer base by more than 30 percent.

With the larger scale of operations, the company will be able to improve its pace of innovation and ability to grow, giving them additional scale and helping provide a high-quality and beneficial phone system in the cloud for small businesses.