Voice as a Service

ShoreTel and the M5 Acquisition: "A Sign of the Cloud to Come"

Recently ShoreTel announced the acquisition of M5 networks, a New York-based hosted services carrier offering a VoIP-centric platform with early geographic strengths in New York City metro and Chicago metro area. Accounts now span the US. M5 has been noted to make recent purchases Gekotech and Callfinity with the intent of offering a broader UC-based platform which includes Unified Messaging, IM/chat, presence, and mobility.