VoIP

Nextiva held its first ever analyst/consultant conference recently in Scottsdale, AZ, in conjunction with NextCon16, its partner and customer event. The lineup of speakers for NextCon was impressive - tech evangelist Guy Kawasaki, Apple co-founder Steve "Woz" Wozniak, Gopi Kallayil, Google's Chief Evangelist of Brand Marketing, Pat Wadors, LinkedIn's Chief HR officer, and many other luminaries who helped educate and inform the audience of over 2,000 attendees about entrepreneurship, business development, sales, marketing, IT, customer service, and operations.

The topic of Communications Platform as a Service (CPaaS) has become very hot recently. At the BC Summit a couple of weeks ago, I discussed how CPaaS relates to UC and introduced the concept of CPaaS 2.0. The discussion focused on how the integration of communications into business processes is changing today and in the future. The presentation and discussion was very well received at the event and I have been asked to share the concepts here on the UCStrategies site.

Turns to tekVizion to guarantee interoperability of its product for customers

tekVizion has certified interoperability of Landis Technologies' Attendant Pro console with Microsoft Skype for Business. As part of that certification, the Landis Technologies console is guaranteed under the #tekVizionVerified program. This provides customers with an extra level of assurance that Landis Technology products will work within the customer's communications environment.

You know how important digital transformation is - but do you know how to start the journey and get your desired results? To remain competitive, your enterprise is going to have to embrace technology that will deliver better and more relevant customer experiences, enable more productive employee outcomes, and help to realize new and more sophisticated business models.

The Frustration...

The words "internet fax" or FoIP (Fax Over IP) can bring up frustrating memories for IT integrators (or snickers from the uninformed), so when quoting and installing UC systems, it's often forgotten about or avoided. Though 100% (or close to) reliable online faxing has been around for the better part of this decade, new patents in the last two years have changed the way online faxes are transmitted, solving one of the last remaining issues that has prevented FoIP from eliminating analog faxing: Security.

So, I got an Apple Watch Series 2 for my birthday - if you drop enough hints, sometimes things work out for you. It took almost a month to get it, and while I've been using it for less than a month, I've mastered just about everything I intend to master on it.

A revolution is under way in how organizations conduct business. As businesses transition towards collaborative environments, the way that work life and personal life interact is being significantly changed. The growing demand within businesses for new tools to help improve productivity for both individuals and teams is driving the evolution towards the use of collaboration tools and applications that change the way we work and interact.

Digital transformation was the theme at the Mitel analyst/consultant event in Dallas recently, as speaker after speaker talked about the shifts taking place in the industry. According to CEO Rich McBee, digital transformation means different things to different people.