Wainhouse Research

• 75 per cent of enterprises use multiple vendors to provide telephony, some have five or more
• Over 70 per cent of users leverage a combination of two or more communications devices
• Communications without borders key - on average 40 per cent of all enterprise voice traffic ends up in a group conference call, the percentage increases for larger organizations
• Quality of service highest requirement over and above external collaboration, mobility and global access
• 66 per cent of end-users slow or late adopters of emerging tech, highlights need for legacy integ

Video conferencing seems to be going through a major change. Over the past year, the focus has moved from expensive board and conference room systems to end user device implementations and peer-to-peer video. From the popularity of Skype video, Apple's FaceTime, Lync video, and WebRTC, much of the focus is now on how to deliver video across a variety of devices. Even companies like Vidtel and Blue Jeans, who have focused on integrating a variety of room systems, have even more focus on devices. And BYOD promises to extend that to all of our devices.