Last week Cisco held its annual Contact Center Sales Summit in Hollywood, Florida. This year's gathering of product managers, sales overlays, channels, and technology partners increased in size by 50% and, for the first time, included some customers. Cisco collaboration applications business grew 15% last fiscal year, a noticeable uplift over the previous ones. It gave the company the opportunity to share its ambitions for its contact center product line.
Cisco recently launched the new Webex Room Kit Mini and Webex Meetings. As part of the company’s “Better Together” philosophy, the two are designed to pair together to improve collaboration with a range of new features. Cisco has provided us with a copy of Room Kit Mini, so we can give you a firsthand look at how well it works. Normally I don’t write reviews like this, but in the case of Webex Room Kit Mini, I’ve decided to make an exception.