workforce engagement management (WEM)

Your Journey to the Cloud: What to Look for in a UCaaS Service Provider

The writing is on the wall for premises-based UC solutions and it has gained plenty of momentum as of late. In fact, the trend seems undeniable. The recent Unified Communications as a Service Magic Quadrant announced from Gartner predicts that 90 percent of IT leaders will no longer spend for new premises-based UC infrastructure by 2021 – dramatically up from today’s 50 percent.1 The reason is obvious.