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Bandwidth Announces Duet for Genesys: A Global BYOC Solution To Accelerate the Enterprise Contact Center Move to the Cloud

BCStrategies

01/27/2022 - 00:00

Duet in the contact center space enables enterprise customers to unbundle telephony and enjoy cloud-based flexibility, easier integrations and global scale with market...

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Unified Communication, Collaboration Suites, Audio & Video Conferencing, Technology, Bandwidth Inc., Duet for Genesys

New Deskphones Released by Alcatel-Lucent Enterprise

BCStrategies

11/24/2021 - 08:00

Alcatel-Lucent Enterprise has developed a new range of desk phones to support hybrid and remote working styles.

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Operations, Video Collaboration, Team Collaboration, Contact Center, Business Phone Systems, Unified Communication, Technology

LogMeIn Introduces GoToConnect Legal, a Collaboration Solution Built for Legal Professionals

BCStrategies

10/27/2021 - 13:29

New version of UCaaS tool, GoToConnect, provides core communication and collaboration features designed to maximize profitability and efficiency for those in the legal...

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Team Collaboration, Unified Communication, Audio & Video Conferencing, Technology, GoToConnect

Mavenir Acquires Telestax to Enhance Its Business Messaging and Customer Engagement Platform with CPaaS

BCStrategies

08/26/2021 - 10:00

Enables flexibility, specialization, and innovation in a SaaS model

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Mobility, Unified Communication, Technology, Mavenir Engage, Telestax, communications platform as a service (CPaaS)

Comcast Business to Acquire Masergy, a Pioneer in Software‑Defined Networking and Cloud Platforms

BCStrategies

08/25/2021 - 18:00

Complements Comcast Business’s Array of Technology Solutions and Services; Accelerates Growth Among Global Enterprise Clients

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Infrastructure, Unified Communication, UCaaS, Hybrid Cloud, Contact Centers, Software Defined Networking (SDN), Security, Technology, Comcast Business, software-defined networking (SDN)

Mavenir Enables Faster 5G Service Creation with its BSS Digital Enablement Platform

BCStrategies

07/22/2021 - 10:10

A Digital Marketplace Designed for the Business of the Future

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Mobility, Unified Communication, Technology, Mavenir, 5G

Introducing Nextiva Contact Center to Help Companies Deliver a Differentiated Customer Experience

BCStrategies

07/17/2021 - 10:00

Nextiva phone system and contact center offerings deliver an integrated, cloud customer engagement solution

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Team Collaboration, Contact Center, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Technology

Nextiva and Five9 Team Up to Help Businesses Deliver Seamless Customer Communications

BCStrategies

06/10/2021 - 09:46

Strategic partnership and integrated solution will enable streamlined and reimagined contact center experiences

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Team Collaboration, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Technology

Unisys to Acquire Unify Square for $152.5 Million, Creating the Most Advanced and Flexible Enterprise-wide Solution to Optimize the Collaboration Experience

BCStrategies

06/04/2021 - 10:00

The transaction will enable Unisys to leverage Unify Square’s Unified Communications as a Service (UCaaS) offerings to help advance its experience-focused digital...

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Infrastructure, Team Collaboration, Unified Communication, Instant Messaging & Presence (IM), Collaboration Suites, Customer Relationship Management (CRM), SaaS, Cloud Apps, Configuration, Monitoring, Operations (BCOM), Technology, Professional Services

Atos and RingCentral announce ‘Unify Video by RingCentral’ in Europe

BCStrategies

04/16/2021 - 14:06

A standalone video with team messaging product, Unify Video is designed to enhance online meetings and enable people to work smarter and communicate and collaborate from...

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Team Collaboration, Unified Communication, Collaboration Suites, Audio & Video Conferencing, Technology, Unify Video by RingCentral