Turbocharging Teams - Kevin Kieller and Dino Caputo

Turbocharging Teams - Episode 15: Teams Analytics (Part 2)

By
Kevin Kieller
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12/17/2020 - 20:51

In part 1 we explored analytics available to all users directly from within Microsoft Teams. In this episode we discuss the more detailed analytics that are available to administrative users...

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Video Collaboration, Team Collaboration, Unified Messaging (Email, Voicemail, SMS, Chat), analytics, Microsoft Teams

illumy Launches First-of-its-Kind Platform Dramatically Transforming Communication by Unifying Textual, Vocal and Visual Communications into One App

By
BCStrategies
-
12/16/2020 - 14:03
World-class communications executives from RingCentral and Zoom pioneer next-generation hyper-communications platform
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Unified Communication, Team Collaboration, Unified Messaging (Email, Voicemail, SMS, Chat), UCaaS, Hybrid Cloud, illumy
Turbocharging Teams - Kevin Kieller and Dino Caputo

Turbocharging Teams - Episode 14: Productivity Score – A Special Edition

By
Kevin Kieller
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12/10/2020 - 14:55

In this episode of Turbocharging Teams, Kevin and Dino discuss some of the recent misinformation related to the Microsoft Productivity Score tool and explore what usage and adoption information...

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Video Collaboration, Team Collaboration, Unified Messaging (Email, Voicemail, SMS, Chat), productivity score, Microsoft Teams

8x8 New Release Delivers Work From Anywhere Insights and Improved Administrator and User Experience

By
UCStrategies Staff
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12/08/2020 - 22:11
These new innovations are helping organizations accelerate digital workplace initiatives and optimize employee productivity and customer experiences from anywhere on any...
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Video Collaboration, Unified Communication, Contact Centers, Unified Messaging (Email, Voicemail, SMS, Chat), 8x8 Open Communications Platform

NICE Survey Finds At Least 50 Percent or More of Interactions Being Handled Through Digital Channels

By
BCStrategies
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12/08/2020 - 21:46
Presenting new insights from CX leaders on 2021 priorities, the survey shows that 79 percent believe agents are performing as well as or better from home
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Contact Center, Unified Communication, Unified Messaging (Email, Voicemail, SMS, Chat), Contact Centers, Social Business, CX (customer experience)
Turbocharging Teams - Kevin Kieller and Dino Caputo

Turbocharging Teams - Episode 13: Teams Analytics

By
Kevin Kieller
-
12/04/2020 - 11:31

In this episode of Turbocharging Teams, Kevin and Dino explore the new team and channel analytics that are available to every Teams user and discuss how you can use these tools to gain insights...

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Video Collaboration, Team Collaboration, Unified Messaging (Email, Voicemail, SMS, Chat), Microsoft Teams analytics
Turbocharging Teams - Kevin Kieller and Dino Caputo

Turbocharging Teams - Episode 12: Power Apps and Teams

By
Kevin Kieller
-
11/06/2020 - 07:00

In this episode of Turbocharging Teams, Kevin and Dino continue their discussion of the Power Platform and provide specific examples of how Power Apps can be used as a “superpower” to get more...

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Video Collaboration, Team Collaboration, Unified Messaging (Email, Voicemail, SMS, Chat), Microsoft Teams Power Apps, Microsoft Teams Power Platform
Turbocharging Teams - Kevin Kieller and Dino Caputo

Turbocharging Teams - Episode 11: The Power Platform and Teams

By
Kevin Kieller
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10/30/2020 - 11:51

In this episode of Turbocharging Teams, Kevin and Dino discuss the Power Platform and then demonstrate how non-developers can use Power Apps to create applications that extend and automate...

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Video Collaboration, Team Collaboration, Unified Messaging (Email, Voicemail, SMS, Chat), Microsoft Teams

Pac-12 Conference Announces Partnership with Nextiva as its Official Communications Partner

By
BCStrategies
-
10/29/2020 - 00:00
Leading cloud communications company Nextiva joins the Conference of Champions
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Team Collaboration, Unified Messaging (Email, Voicemail, SMS, Chat), Telephony (VoIP, AA, IVR), Technology

RingCentral Announces Fully Integrated High-Volume SMS Services for Rapid Business Communications

By
BCStrategies
-
10/22/2020 - 18:14
Using this service, developers can build customized apps using RingCentral’s business communications platform. RingCentral also offers the service via pre-built...
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Unified Communication, Collaboration Suites, Audio & Video Conferencing, Unified Messaging (Email, Voicemail, SMS, Chat), Technology, RingCentral App Gallery
Turbocharging Teams - Kevin Kieller and Dino Caputo

Turbocharging Teams - Episode 10: Taking More Command of Teams

By
Kevin Kieller
-
10/16/2020 - 12:46

In this episode of Turbocharging Teams, Kevin and Dino continue to explore the command bar and some of their favorite commands that can make you into a more efficient Teams guru.

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Video Collaboration, Team Collaboration, Unified Messaging (Email, Voicemail, SMS, Chat), Microsoft Teams
Turbocharging Teams - Kevin Kieller and Dino Caputo

Turbocharging Teams - Episode 9: Taking Command of Teams

By
Kevin Kieller
-
09/29/2020 - 16:20

In this episode of Turbocharging Teams, Kevin and Dino introduce the command bar and share some of their favorite commands.

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Video Collaboration, Team Collaboration, Unified Messaging (Email, Voicemail, SMS, Chat), Microsoft Teams