Welcome to Business Communications Strategies (BCS), your go-to source for expert insights and guidance for enterprise success in Communications and Collaboration.
David Maldow and I have been cooking up The AI Chefs for more than 90 episodes. Each one serves a practical, bite-sized way to get more real work out of AI. We’ve now organized the best of them into one menu: The AI Chefs Bistro at aichefsshow.com. The goal is simple: find what you’re hungry for, watch a short episode and use the technique the same day. No hype; just recipes that work across the tools people actually use, including Microsoft 365 Copilot, ChatGPT, Google Gem
Five BCStrategies analysts look back at AI in 2026: agents becoming customers, CX shifting to outcomes, pricing in disarray, unrealistic expectations, and why you should test AI to fail. Plus five lessons for enterprise leaders heading into 2027.
Meeting room interoperability is usually judged by how easily a room joins Zoom, Webex, or Google Meet. I think that's the wrong question. The better one: can people accomplish everything they came to the meeting to do? Here's how Microsoft Direct Guest Join and Barco ClickShare Hub compare, and why AI makes the gap harder to close.