Welcome to Business Communications Strategies (BCS), your go-to source for expert insights and guidance for enterprise success in Communications and Collaboration.
Our first guest in The AI Chefs kitchen, NetSpeek's Sam Kennedy, made a provocative claim: you don't want a single dashboard; you want everything to always be working.
David Maldow and I have been cooking up The AI Chefs for more than 90 episodes. Each one serves a practical, bite-sized way to get more real work out of AI. We’ve now organized the best of them into one menu: The AI Chefs Bistro at aichefsshow.com. The goal is simple: find what you’re hungry for, watch a short episode and use the technique the same day. No hype; just recipes that work across the tools people actually use, including Microsoft 365 Copilot, ChatGPT, Google Gem
Five BCStrategies analysts look back at AI in 2026: agents becoming customers, CX shifting to outcomes, pricing in disarray, unrealistic expectations, and why you should test AI to fail. Plus five lessons for enterprise leaders heading into 2027.