Insights

BCStrategies Experts Thomas Brannen, Charles Vondra, Martha Buyer, David Danto, Joseph Williams, Jon Arnold, and Kevin Kieller discuss some scary trends in the communications and collaboration industry. Unsurprisingly, challenges related to AI take center stage.

BCStrategies was well-represented at Verint’s Engage event in Orlando, and we’ve got our takeaways here in this video podcast.

The AI Chefs provide AI tips for business in an informative and fun way.

NICE recently hosted its annual customer event, NiCE Interactions, drawing an impressive 3,000 CX leader attendees from 20 diverse...