Insights

Expert analysis, insights, and opinions

Google Cloud Next – Stepping up its Customer Experience Game

While AI and AI agents got most of the attention at Google Cloud’s customer event, Google Cloud Next, it was great to see a bigger focus...

Apr 174 min read

My favorite line from A Complete Unknown – “ Don’t be afraid to track some mud on the carpet ”. My favorite line – and pretty much...

Apr 107 min read

The messages at the 8x8 Analyst Summit in Southampton, U.K. were almost as loud as the Southampton Football Club fans when the Saints...

Apr 85 min read

(Podcast length: 21:16) Experts Joseph Williams, Kevin Kieller, Chuck Vondra, Blair Pleasant, Marta Buyers, Dave Michels, and Jon Arnold...

Dec 30, 20241 min read

(Podcast length: 23:45) Experts Blair Pleasant, Nicolas De Kouchkovsky, Evan Kirstel, David Maldow, Dave Michels, and Kevin Kieller...

Dec 30, 20241 min read