In the early days of unified communications adoption, the idea of virtual meetings was often promoted as a way to reduce both costs and...

(Podcast length: 20:14) BCStrategies Experts Blair Pleasant, David Maldow, and Martha Buyer discuss their key takeaways and observations...

(Podcast length: 31:33) BCStrategies Experts Kevin Kieller, David Danto, Thomas Brannen, Jon Arnold, Melissa Swartz, Robert Harris, and...

It was sad to say goodbye to the Gaylord gators yesterday afternoon (pictured above).   While it is exciting for EC26 to be in Vegas, I...

Held in the beautiful world-famous Napa Valley, RingCentral’s 2025 Analyst Summit provided insights on the company’s vision and...

Not all AI chatbots are created equal, especially for business professionals! In this video, I break down the best AI assistants and rank...

The key to a good customer experience is actually pretty simple – provide customers with the information they need and answer their...

Zoho’s analyst event in Austin, TX showcased Zoho’s efforts to become more of an enterprise platform player, going beyond its small- and...

(Video length: 31:43) Welcome back to The AI Chefs! In this episode, we’re serving up a feast of AI insights, from must-have kitchen...

(Podcast length: 34:52) Can AI agents demonstrate empathy equal to or better than human agents? Are human agents really demonstrating...

(Video length: 29:54) In this special episode of The AI Chefs, we’re putting aside the recipes to focus on one big topic: DeepSeek. This...

(Video length: 21:36) In this episode of The AI Chefs, we’re serving up two fresh AI-powered recipes to level up your workflow and...