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8x8 Analyst Summit Takeaways – Track Some Mud on the Carpet
My favorite line from A Complete Unknown – “ Don’t be afraid to track some mud on the carpet ”. My favorite line – and pretty much...

Jon Arnold
Apr 107 min read


Q&A with Pete Lavache, Avaya CMO and Blair Pleasant, COMMfusion president and principal analyst
Expert Blair Pleasant asks questions of Avaya's CMO Pete Lavache

Blair Pleasant
Apr 106 min read


Chalice AI: The DeepSeek of Ad Tech
In this exclusive interview, Adam Heimlich, Founder and CEO of Chalice AI, breaks down how his company is disrupting the ad tech space by...

David Maldow
Apr 91 min read


The Future of Eye Contact in Video Calls: Which of These 3 Methods Works Best?
Eye contact has been a challenge in video calls since the beginning, but real innovation is finally happening! In this video, I break...

David Maldow
Apr 91 min read


Vedubox: The All-in-One LMS with Zoom-Powered Live Classes
Discover how Vedubox simplifies online learning by replacing a jumble of apps with one integrated platform. In this brief video, we cover...

David Maldow
Apr 91 min read


8x8 – On the Offense
The messages at the 8x8 Analyst Summit in Southampton, U.K. were almost as loud as the Southampton Football Club fans when the Saints...

Blair Pleasant
Apr 85 min read


Enterprise Connect 2025 – A Farewell to the Gaylord Palms
It was another whirlwind Enterprise Connect, with tons of announcements and news – especially around AI. Analysts are in high demand at...

Blair Pleasant
Apr 313 min read


Musings from Zendesk Relate 2025
Zendesk's Relate user conference last week marked an important milestone for the company. Two years into its second act as a private...

Nicolas de Kouchkovsky
Apr 23 min read


A Forgotten Benefit of Remote Work: Sustainability
In the early days of unified communications adoption, the idea of virtual meetings was often promoted as a way to reduce both costs and...

Kevin Kieller
Apr 13 min read


Takeaways from Enterprise Connect 2025 (Part 2)
(Podcast length: 20:14) BCStrategies Experts Blair Pleasant, David Maldow, and Martha Buyer discuss their key takeaways and observations...

Multiple Experts
Mar 271 min read


Takeaways from Enterprise Connect 2025 (Part 1)
(Podcast length: 31:33) BCStrategies Experts Kevin Kieller, David Danto, Thomas Brannen, Jon Arnold, Melissa Swartz, Robert Harris, and...

Multiple Experts
Mar 261 min read


A Congregation of Thoughts from Enterprise Connect 2025
It was sad to say goodbye to the Gaylord gators yesterday afternoon (pictured above). While it is exciting for EC26 to be in Vegas, I...

Kevin Kieller
Mar 206 min read
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