Pexip’s Infinity Fusion product has earned a new certification, and is officially a video interoperability solution for Skype for Business Server. With Pexip Infinity Fusion, non-Skype users can join Skype for Business meetings via video teleconferencing, and workers around the world can gain the benefits of cross-technology video interoperability.
CenturyLink, Inc. has introduced a new pre-configured, plug-and-play service, designed to provide premium phone features at a flat monthly rate. Its new service, named CenturyLink Business VoIP for small business, is available now for small businesses in need of a cost-effective Voice over Internet Protocol (VoIP) solution.
This is part of a series of case studies showcasing how companies achieve their business communication objectives with Mitel technology.
Competition in the mobile space is fierce, and today more than ever mobile carriers need to find ways to differentiate themselves in order to gain and keep customers. In addition for many mobile operators, fixed mobile convergence technology changes demand and requires all operators to step into this area.
Better to specialize in UC or have UC as one product in a portfolio? There is no easy answer to this, as companies can thrive either way. But in the SMB market, when it comes to the cloud I would argue the portfolio approach is more compelling. Why? SMB enterprises are notoriously unable to properly invest in the IT resources required to run all the services the business needs. And purchasing services from multiple vendors adds management and integration complexity that SMBs can ill afford. So a one-stop approach makes a lot of sense.
In this Industry Buzz podcast, Jon Arnold moderates a discussion with the UCStrategies Experts about new SMB research co-sponsored by Metaswitch Ne
On occasion, clients will engage me to write an analysis of proprietary research they have conducted that is to be shared with the broader marketplace. One such company is Metaswitch Networks, and in March they conducted a study in conjunction with Edgewater Networks about VoIP and UC in the SMB space. With their permission, I have extracted selected highlights from the research focused specifically on UC, as the data will help quantify what many have long suspected about how SMBs view this opportunity.
I know there is a lot of talk about cloud in SMB, but using a standard Windows server (or VM) and running a VoIP/UC app may be gaining velocity in the SMB space as well. Some of the UCStrategies readers may be familiar with 3CX; I was somewhat, but saw them as just another of the many smaller VoIP-based players, consigned to the "other" category in analysts' reports. However, I had an interesting call with Nick Galea, 3CX CEO. The call was driven by some announcements that 3CX is making around UC features, WebRTC integration, and other capabilities.
Disruption of channels in a connected world is hardly rare. Travel agents were double-punched with online booking systems and e-tickets (eliminating the need for their specialized printers). Bookstores that survived the superstores are losing the battle to online retailers. The Internet initially offered communications VARs opportunity, but then came the squeeze from out-of-state dealers, centralized deployments, and cloud providers.
BT is making its return to the mobile space, with the launch of BT One Phone. This is a Unified Communications offering providing mobile and fixed line communications to a single mobile device from the cloud.