In this Industry Buzz podcast, the BCStrategies Experts were asked to make three predictions about what they expect to see or what to watch for in business communications in 2022. ...
Enterprise Connect 2021 is September 27-29, in a virtual event. Several of the BCStrategies Experts who are participating as speakers recorded introductory videos about...
In this Industry Buzz podcast, the BCStrategies Experts provide their initial thoughts on the Zoom acquisition of Five9 and the impacts on the industry. ...
In this Industry Buzz podcast, the BCStrategies Experts discuss recent conferences, analyst briefings and industry news. Blair Pleasant moderates the conversation, with Jon Arnold, Phil Edholm, ...
In this Industry Buzz podcast, the BCStrategies Experts share their impressions following Microsoft Ignite, Microsoft's annual gathering of tech leaders and practitioners...
In this Industry Buzz podcast, the BCStrategies Experts discuss the recent Cisco virtual WebexOne event and the many announcements Cisco made at the event. Blair Pleasant moderates the...
In this BCStrategies Industry Buzz podcast, Blair Pleasant asks the BCStrategies Experts what they’re hearing from their customers, and what they’re doing to move forward post-COVID-19. Blair...
The exemplary customer experience is a staple of business success. But now, where you deliver that experience can be anywhere—all thanks to the virtual contact center.