CCaaS (Contact Center as a Service)

In this Industry Buzz podcast, the BCStrategies Experts convene to discuss the integration of unified communications and contact center, the value

Is an SBC the Essential Umbrella in a Cloud UCaaS Deployment?

Cloud, CaaS and UCaaS (UC as a Service) solutions are exploding. With the advances in bandwidth and reliability of the internet today, a decision to move the communications control systems off the premises and to the cloud is getting easier. Deployment options vary, from so-called "private clouds" to a full-blown UCaaS solution where the only equipment on the enterprise site are endpoint devices. The reasons for moving to the cloud for communications are varied.